Introducing Our Machine Care Specialist Program
SERVICE
ETHAN LEVASSEUR
Machine Care Specialist
ABOUT ETHAN
10+ years with Ahearn Equipment as a:
Technician
Shop Foreman
Machine Care Specialist
Factory trained and certified on:
Kubota
ASV
Deutz
Engcon
SANY
Cummins
Yanmar
and more!
“Your machines. Your business. Our commitment to both.”
What is a Machine Care Specialist?
The Machine Care Specialist (MCS) Program is a proactive service designed to help maximize uptime, reduce unexpected downtime and protect your equipment investment.
Your Machine Care Specialist is a dedicated Ahearn Equipment team member who monitors your equipment throughout ownership using telematics technology, service expertise and proactive communication. By identifying potential concerns before they become costly problems, your MCS helps keep your equipment operating at its best while allowing you to focus on running your business.
Our goal is simple:
Increase uptime
Reduce unexpected repairs
Schedule maintenance proactively
Maximize equipment performance
Help you get the most from your investment
Your Machine Care Specialist will proactively contact you when we identify opportunities to prevent downtime, schedule maintenance, address machine alerts, improve performance and support long-term equipment health.
TRADITIONAL SUPPORT
React to breakdowns
Call when there’s a problem
Emergency repairs
Limited visibility
MACHINE CARE SPECIALIST
Help prevent breakdowns
Proactive communication
Planned maintenance
Ongoing machine monitoring
What does your MCS Monitor?
Machine Health
Active fault codes
Warning alerts
Operating trends
Maintenance
Service intervals
Hour-based maintenance
Upcoming inspections
Performance
Utilization
Fuel usage
Operating efficiency
Machine Location
GPS visibility
Geofence alerts
Fleet tracking